Privacy Policy

ZIAPLEX Incorporation is dedicated to safeguarding and respecting your privacy regarding personal data.  We acknowledge the significance of privacy and the confidentiality of personal information. This notice is intended to inform you about the collection, processing, and, in limited cases, sharing of information when you access our website, use our mobile application, and/or use our products or services, collectively referred to as "Services."

This notice may undergo periodic updates to account for changes in our system. We encourage you to regularly review this notice and, should you have any concerns regarding the processing of your personal data, to contact us using the information provided within this notice.

A. Collection of Information
We prioritize your privacy and have implemented measures to ensure that we only collect the essential information needed to deliver our services and protect your account.

I. When you sign up for an account, reach out to our customer service, engage
in transactions, utilize our Services, browse, read, or interact with our
website or applications, or participate in our trade shows, industry events,
or functions, the subsequent information may be gathered, either through
manual or automatic means:

1. First Name, Middle Name, and Last Name;
2. Contact Number;
3. Password;
4. Email Address;
5. Address;
6. Lions Club Information;
7. Valid Id;
8. Proof of Address; and
9. Know-Your-Customer (KYC)

II. Why we collect personal information

Enhancing our products and services requires us to collect, utilize, process, and evaluate your personal information when deemed reasonable and essential. Whenever feasible, we aggregate and anonymize this data to ensure that your identity remains undisclosed as an individual.

In particular, we are using your information to: 

1. Manage your account, deliver customer support services, supervise network quality and security, train our team, and promptly and effectively provide services while ensuring your just and legal utilization of the products and services offered by Ziaplex Inc.;

2. Share your personal information with third-party content providers or other third-party services that you opt to use;

3. Carry out analyses for research and marketing endeavors, which may entail producing location and mobility data that is anonymized or devoid of personally identifiable information. This data can be used to depict foot traffic, location trends, crowd density, and other details with potential relevance for marketing purposes;

4. Create statistical insights derived from usage and network data to support the government in its healthcare, disaster preparedness, and other related initiatives;

5. Enforce measures to prevent money laundering, fraudulent actions, and identity theft; and

6. Conduct any additional processing or disclosure that may be necessitated by law or regulations.

III. What type of information we collect

We gather information to enhance the quality of our services for all users. This can encompass basic aspects, like tailoring promotions to suit users, as well as more intricate scenarios, such as identifying related services and digital content that a user might find engaging and valuable.

1. Who you are
   1. Fundamental personal details, including your name, date of birth, address, and identity verification documents like a valid ID. You have the option to inquire about the information we have on record about you by reaching out to the Ziaplex Inc. Data Privacy Officer using the contact information furnished in the latter parts of this Privacy Policy
   2. Your contact information, such as address verification, mobile phone number, and email address.
2. What you use our product/services for
   1. Use the virtual card for attendance for the event, track their arrival, receive points or donations, and use to post a billing statement to seek a donation.
   2. Use the physical card for attendance for the event, track their arrival, receive points or donations, and use to post a billing statement to seek a donation.
   3. Purcahse points to contribute to a friend's fundraising campaign, donate to a non-profit organization, or send financial aid to a family member or beneficiary.
   4. Account management, which includes modifying account information and contact details

IV. Who we share your information with

There are various situations in which we may be required to reveal or distribute some of the information you have provded to us. During these instances, we guarantee that your personal data is shared confidentially, and always in compliance with the relevant regulations outlined in the Data Privacy Act.

We will never disclose, lease, or trade your personal information to external third parties unrelated to Ziaplex Inc. (or the affiliated companies under the same group as Ziaplex Inc.), except under specific situations where you have provided your consent or as detailed in this statement. At times, it may be necessary to reveal your personal data to our agents, subsidiaries, affiliates, partners, and other third-party entities as part of our business operations and the delivery of our products and services. This implies that we may share your information with:

a. Companies, organizations, or agencies partnering with us, along with their subcontractors or potential business associates, serve as our service providers and contractors. Additionally, professional advisers who assist us in delivering our products and services, such as our courier services for bill delivery and our customer contact centers for our hotline operations, fall into this category;

b. Our security associates, who offer us data and services to protect against fraudulent activities and misuse. For instance, receiving information about security threats enables us to inform you if we suspect your account has been compromised. In such cases, we can assist you in taking measures to secure your account.

c. Law enforcement and government agencies; and

d. Other companies with whom you have granted consent to share your information.

V. How we protect your information

The preservation of your information's integrity, confidentiality, and security holds significant importance for us. This is why we rigorously uphold our privacy policy throughout the organization and have put in place technological, organizational, and physical security measures specifically designed to safeguard your information against unauthorized access, use, alteration, and disclosure. We also employ additional protective measures such as: